Leveraging collaborative technology

"As we launch our International Center for Dispute Resolution, we look to Facilitate.com to give us expert guidance on how to integrate the technology into our methodology and practices as well as train us to get the best results out of its use. We consider the people at Facilitate.com to be a key element of our success" Tony Belak Director International Center for Dispute Resolution Sullivan University

Facilitate.com consultants are experts in applying the Facilitate.com collaborative tool set to your business needs. Our goal is to help clients achieve high productivity and high impact results through collaborative technology solutions, by enabling rapid decision-making, facilitating global outreach for ideas and input, or building rapid consensus. Backed by an impressive list of successful clients, our consultant team is here to guide you every step of the way.

1. Planning your implementation
Whether your objective is to implement collaborative technology in the meeting room or in a distributed environment, for small project teams or large international conferences, Facilitate.com consultants have the experience to help you plan your project, and successfully integrate the technology into your business. Our consultants have both the specialized knowledge in the area of collaborative technology and expert skills in change and project management. With experience working with clients in both the public and private sector, in the US and internationally, we can help you plan how and where to make the best use of the Facilitate.com software and build a solid business and implementation plan that gets you off to a fast start.

We offer the Custom Success Plan as an add-on to FacilitatePro product and training to help you plan your implementation, assess your progress and stay on course.

View description of the Custom Success Plan.

2. Building a team of facilitators

	"The Facilitate.com experts helped us make a fast start. They listened to our requirements, advised us on implementation options and strategies and worked with us to get everything up and running in record time." Nancy Fadel Veterans Health Administration

Collaborative technology provides extraordinary benefits but also adds a dimension of complexity to the meeting process. Our initial training program is designed to help facilitators/meeting leaders get started, familiarize themselves with the Facilitate.com tools that are available to them, and begin to build the confidence to use them in a variety of client and team situations. If you have complex requirements that demand advanced skills, we offer a variety of programs centered on case studies and practice sessions for more complex scenarios. Students create and lead sessions, receiving immediate feedback and facilitation pointers. We work with your team to customize the Facilitate.com technology to meet your specific needs. This might also take the form of a custom program developed specifically for training your organization with options for face-to-face classes as well as teleconference/Internet sessions in a distributed environment.

View descriptions of our training offerings.

3. Customizing your collaborative tool kit
Facilitate.com technology experts can help you achieve a highly customized look and feel with the Facilitate.com software - from logos and custom colors to how your conference is accessed from internet/intranet enabled workstations.

At Facilitate.com, we believe that working closely with our customers to address their specific requirements gives us valuable input into product development. As you gain experience using collaborative technology with your business applications, you may see opportunities to build specialized solutions within Facilitate.com. These might include programming enhancements to the product and integrating the product into your methodology. Whatever the requirement, our technical consultants are available to advise you on the approach, as well as quickly turn around a custom solution.

To view samples of customized Facilitate.com conferences, click here.

4. Expert technology-assisted facilitation services
One of the ways to get off to a fast start and gain broad acceptance of collaboration technology within your organization is to start showing results early. Expert facilitation consultants are available to work with you to prepare for and deliver these initial projects, making sure that they are highly successful. We provide the process and facilitation tools and expertise; you provide the content. As experts in on-line facilitation, Facilitate.com consultants will help you design your collaborative process, moderate your conference, set up and administer your survey, or facilitate your decision-making session.

Whether you are working with senior executives and board members or seeking to engage a diverse population of employees, customers and other stakeholders, Facilitate.com collaboration consultants are here to help you get results. We have worked with clients to enhance collaborative results from strategic planning, conflict resolution and mediation, public outreach, risk management, and more.

Take a look at our solutions.